TrustRadius: an HG Insights company

Triple Whale

Score9.2 out of 10

12 Reviews and Ratings

What is Triple Whale?

Triple Whale is a marketing analytics solution that enables users to visualize data in one central dashboard, generate reports, and track profit. Upgrading to its attribution plan provides additional data and analytic capabilities. The "Full Whale" plan adds the company's Creative Cockpit and FinHub products which enable analysis by content type, tracks creative performance, and adds additional trend analysis.

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My Friend Moby

Use Cases and Deployment Scope

I use Triple Whale on a daily basis as a paid social ads strategist. Not only does it help quickly create visuals for me, I'm mostly using its Moby product, which has been fantastic for deep-dive questions. It has amazing demand generation analytics, like looking at ads from a new customer first-touch purchase volume, and purchase efficiency standpoint. It is able to create data tables for me, split out by ad campaign, giving me my most important KPIs that go beyond what the actual paid social platform might be able to give me.In general, it's really responsive and gives very thorough feedback when asking a specific question, whether that's regarding frequency and ways to lower frequency or the impact specific ads are having on new customer acquisition versus return customer acquisition. Some of the automations via Moby are giving me really quick daily pulse checks on accounts that otherwise could take me hours to do.

Pros

  • Creates data visualizations
  • Tracks purchase journey for advanced attribution + storytelling
  • Automates daily dashboards for performance pulse checks
  • Gives thorough responses to technical questions

Cons

  • I have trouble using the platform if i'm not using Moby

Return on Investment

  • Saved me real time
  • Created more impactful client reports
  • Given me more confidence in my optimizations/next steps

Usability

Great tool for Growing D2C small businesses.

Use Cases and Deployment Scope

We are a D2C high end cooler brand. Margins in our category are not massive so its critical we manage our digital marketing spend very accurately across a variety of platforms and spends. TripleWhale is the tool we use to do that. It provides us invaluable insight we use to make decisions on a daily basis.

Pros

  • Integrate data from multiple platforms into one location.
  • Provide easy to use and customizable dashboards.
  • Help with additional attribution methods and accuracy.

Cons

  • Amazon data is difficult to integrate.
  • Shipping costs by channel and avg./unit cost - if possible.
  • Better tutorials to understand all the tools available.

Return on Investment

  • Helps us balance our FB and Google spend.
  • Know when to scale spend.
  • Know when to back of spend.

Alternatives Considered

Google Analytics and WinAds Manager

Other Software Used

Zoho Books, Google Analytics, Klaviyo