Troops

Simple Set Up: Many users have found Troops to have a simple and straightforward set up process, making it easy for them to quickly get started with the platform. This has been appreciated by reviewers who value the ease of getting onboarded.

Excellent Support: Multiple reviewers have praised Troops for its excellent customer support, emphasizing that they have received helpful assistance whenever needed. The availability of reliable support has contributed to a positive user experience.

Real-Time Notifications: Several users highly appreciate Troops' notifications feature, which allows them to receive real-time updates on various aspects of their sales activities. These timely notifications enable users to stay informed and take immediate action when necessary.

Too Many Emails: Some users have expressed that there are an excessive number of emails from Troops, which can be overwhelming and lead to email fatigue.

Lack of Customization Options: Several reviewers have mentioned a desire for more customization options, specifically regarding the notifications they receive. They feel that being able to tailor the notifications to their specific needs would enhance their experience with Troops.

Difficulty Organizing Tabs: A common complaint among users is the difficulty in organizing multiple tabs when Troops opens a new tab or browser every time they click on a new lead. This can create confusion and hinder productivity for those who work with numerous leads simultaneously.

Users recommend Troops for its ability to automate Salesforce tasks, reporting, and tracking. They suggest taking advantage of the Slack integration with Troops to improve collaboration and streamline communication. Troops is particularly useful for teams operating in dynamic business environments, allowing them to efficiently manage various aspects of their operations. Users specifically recommend Troops to Slack and Salesforce users who need to track large customer groups and their touchpoints. They highlight the ease of setting up and maintaining Troops, making it a valuable tool for proactive customer temperature determination. Sales reps find Troops incredibly helpful in simplifying their work, so it is advised to demonstrate how the tool can simplify tasks and enable reps to create custom alerts.