Too robust for a small company
June 02, 2019

Too robust for a small company

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use ADP Workforce Now to process our biweekly payroll. We also use the platform to quickly access information on current and past employees.
  • It is accurate
  • It is easy to alter tables and forms to my preferences
  • It can be used from any computer
  • Workforce Now is more than a small company generally needs
  • I cannot get the payroll input spreadsheet to tab advance to my desired next cell.
  • It could cost less.
  • My predecessor caused a problem with the IRS. Having a payroll service saved us from penalties.
  • Having a payroll processor saves time. Estimated as $10,000 per year.
  • Having a payroll processor relieves us of any liabilities from payroll tax errors.
Our HR team has saved 1-25 hours per month. - 
A payroll service saves us from having to calculate both pay and PTO. We do not have to issue payroll checks or make payments to the IRS or FTB. Having PTO on paychecks saves us from having to answer employee inquiries for balances.

We used to use an ADP product that allowed us to keep the data on a local hard drive. That product was phased out. We were assigned to Workforce Now.

Workforce Now is robust and is better than the other two that I've used but it costs 50% more.

We were going to step down to RUN to save money (we are a small company) but at the time, there was no salary history in the RUN product (that has changed) and are planning to use RUN

We do not use the HR side of any payroll processing product to avoid getting locked into using any one provider.
For a small company, I would suggest RUN. For a larger one, Workforce Now. Both would be priced against Paychex.

ADP Workforce Now Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
Not Rated
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Report builder
8
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated