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ADP Workforce Now
Updated September 23, 2021

ADP Workforce Now

Dawn Sornson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

ADP Workforce Now is used across the whole organization. It streamlines reporting, gives employees access to update information, see pay stubs, and view other information.
  • Reporting
  • Access to pay information
  • Enabling employees to change information
  • Connecting with ADP Time and Attendance.
  • ADP filing taxes has saved on late fees
I’m not in HR.
ADP works well for HR, payroll and supervisors managing timecards.
  • ADP Time and Attendance
It is an easy integration, but the products could communicate better with each other.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

Support is excellent. 9 times out of 10 my dedicated support manager will pick up the phone. When she isn't available, you can talk to someone else in support within a minute. All support managers that I have spoken to are very knowlegable.
Well suited for mid-sized employers.

ADP Workforce Now Feature Ratings

9.3
Employee demographic data
8
Employment history
9
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
9
9.5
Pay calculation
10
Support for external payroll vendors
9
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
9
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
10.0
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
Not Rated
Asset Management ()
Not Rated
8.0
Report builder
7
Pre-built reports
9
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

COVID-19 Response

Great support. They helped with reporting.
These particular resources did not help.
The employer Preparedness toolkit helped to keep us informed.
Our employees are now able to sign up for benefits via the mobile app.