Easy to use, great results
Updated February 23, 2021

Easy to use, great results

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We currently use Workforce Now with Enhanced Time for all HR and payroll needs for all employees
  • Tracks payroll history
  • Tracks all payroll deductions
  • System times out while you're using it - not just when it is idle
  • Ease of reporting greatly helps our business
We do not have much use scalling at this time.
  • Indeed
HR currently implementing integration with Indeed at this time.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

Our account manager Donald Wagenblast id THE BEST!!!
Well suited for a business this size - all needs, recruiting to hiring to terminations all in one place.

ADP Workforce Now Feature Ratings

Employee demographic data
7
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
10
Off-cycle/On-Demand payment
Not Rated
Direct deposit files
10
Approval workflow
8
Balance details
7
Annual carry-forward and encashment
8
View and generate pay and benefit information
10
Report builder
9
Pre-built reports
9
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
8
Applicant Tracking
8
Notifications and Alerts
8

COVID-19 Response

The reports created by ADP were so very helpful!!!
Applying for and getting forgiveness for our PPP loan was made much easier by ADP
We did not utilize these features
We do not encourage our employees to use the mobile app - the fear is clocking in and out while not actually at work

Evaluating ADP Workforce Now and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product

ADP Workforce Now Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Support cares about my success
Quick Initial Response
None

Using ADP Workforce Now

very user friendly
ProsCons
Like to use
Easy to use
Well integrated
Quick to learn
Feel confident using
Unnecessarily complex
Requires technical support
Inconsistent
Cumbersome
Lots to learn
  • reporting is easy
  • none that I can think of