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ADP Workforce Now Administrator User
October 26, 2020

ADP Workforce Now Administrator User

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

ADP Workforce now has been used across our company for 2 years. We have found the interface to be intuitive and relatively user friendly for payroll and HR administrative functions.
  • Payroll.
  • Database management.
  • Reporting.
  • API connectivity to bridge platforms when we are migrating data.
  • Better API interface to help us track where applicants are feeding from.
  • Easier password process for employee users who do not access the platform often.
  • More efficient.
  • Complete employee database.
  • Better management of employee files via electronic file uploads.
I've found the system to be useful in sharing data, especially between HR and departments we bridge.
ADP is certainly more robust, but also, more expensive. We do not partner with ADP for ATS because of the price.

Do you think ADP Workforce Now delivers good value for the price?

Not sure

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

I love ADP now that I understand how to utilize it to its full potential.
ADP takes some practice but is a very useful tool. I would like to see improvements to make it more user friendly for those who are occasional users of the platform.
I find that ADP really can be a one-size fits all tool for HR professionals. It makes it difficult to leave the platform for other service providers because of the functionality and the frequent updates.

Regular users of the system do express frustration at the registration process which has been described as clunky and cumbersome by those who are not frequent users of more robust technology platforms.

ADP Workforce Now Feature Ratings

8.6
Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
9
8.8
Pay calculation
9
Support for external payroll vendors
7
Off-cycle/On-Demand payment
9
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
8
9.3
Approval workflow
9
Balance details
10
Annual carry-forward and encashment
9
9.8
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
9
Asset Management ()
Not Rated
9.3
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated