ADP Workforce Now Review
April 13, 2021

ADP Workforce Now Review

Stephenny Queiroz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use ADP [Workforce Now] for payroll and HR services. We keep and manage all employee data in ADP Workforce Now. We process payroll for all employees on the field and in the office through ADP.
  • Great support - We have a dedicated support specialist just for us. When she is out on vacation, she does have a back up we can speak to
  • Many reporting features. ADP easily allows you to create reports by allowing you to add any category you want by dragging that category into the reports section.
  • Reporting could be a little more user firiendly for those who are not technically savvy.
  • Waiting to get help with the reporting team is long. Sometimes you have to wait 45 minutes to an hour before someone is able to help you.
  • Only positive! Makes dailytasks very easy to complete
  • I upload hours and process payroll all in one! So no need to use an additional vendor
  • User friendly program that employees can access without any issues, therefore eliminating phone calls to request information
They really have everything figured out. Between our HR & payroll services, ADP allows us to use one program to get it all done.
  • Snag A Job
It was pretty easy to achieve. The integration team knew what they were doing and this wasn't their first time integrating Snag to ADP. It was a seamless experience.
SO much better than Paycor. ADP [Workforce Now] has more of a backbone that Paycor does. It has its processes already in motion and it seems like their specialist who help us with any questions know all their stuff, unlike Paycor.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

As mentioned previously, they gave a dedicated service specialist. Whenever this specialist is out on PTO, there is always a back up who can help us right away.
It has every feature you could think of. Although ADP [Workforce Now] is a little pricey, it is totally worth it. Having that dedicated specialist is so helpful to so they can be familiar with your company's needs or successes.

ADP Workforce Now Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
Not Rated
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
9
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated