A great product with customer service that could be improved.
October 05, 2021
A great product with customer service that could be improved.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ADP Workforce Now
ADP Workforce Now is being used by the Payroll team to process payroll for multiple companies. In addition, we make use of the tax services and benefits module. It simplifies the payroll process and helps ensure the employee benefits are assigned correctly. In addition, it saves time by completing quarterly filings and annual employee tax documents.
- Tax accuracy
- Payment accuracy
- API integrations
- Customer service responsiveness
- Amendment filing speed
- Local tax compliance updates
- Saved payroll team significant time, allowing the company to avoid scaling during growth.
- Ease
- Harri
- People Matter
- Empower Retirement
Generally easy. Any vendor with an ADP API was little involvement on our end. When a vendor relied on export/import they always had an ADP-approved template available.
Do you think ADP Workforce Now delivers good value for the price?
Yes
Are you happy with ADP Workforce Now's feature set?
Yes
Did ADP Workforce Now live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ADP Workforce Now go as expected?
I wasn't involved with the implementation phase
Would you buy ADP Workforce Now again?
Yes