The best solution!
October 06, 2021
The best solution!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with ADP Workforce Now
ADP WFN is used by all our US employees for benefits/payroll administration.
- Tenacious support team
- Clear guides in the Bridge
- Great organization of platform
- Long wait times for phone support and limited chat functionality
- Archived reports are hard to access because it is not common sense
- Submitting Payroll - too easy to accidentally submit when you're trying to review
- Negative - Inefficiencies when waiting for support
- Positive - Organized and reliable employee data
- Negative - Manual labor required for mass updates
- Navia
- LifeMap
- Cigna
Pretty deep integrations - the integration team is very thorough.
Do you think ADP Workforce Now delivers good value for the price?
Not sure
Are you happy with ADP Workforce Now's feature set?
Yes
Did ADP Workforce Now live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ADP Workforce Now go as expected?
I wasn't involved with the implementation phase
Would you buy ADP Workforce Now again?
Yes