One stop solution to payroll management
March 20, 2023

One stop solution to payroll management

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use ADP Workforce for payroll processing and tax computation in my organisation. It is highly affordable and easily accessible.

It caters to benefit the issues related to record-keeping, quick solutions to solve the problem. Also, it is secure and highly dependable in assisting with accurate payroll processing and efficiently analysing time offs. It has streamlined and simplified the employee management database to a great extent.

Pros

  • Quick and accurate reporting
  • Secured with data privacy
  • Seamless integration of employee and their benefits
  • Custom Record Keeping

Cons

  • Customer service as service offering is vast , so it becomes difficult to find the right Subject Matter Expert to address your query
  • Interface appearance and categorisation could be more synchronized
  • Encountered some glitches related to registration and accessing training in ADP comprehensive learning system
  • It has provided semi-balanced ROI in the company and saved time for reports creation and benefit management
  • Although while issuing offcycle checks, it creates issues with upcoming payroll calculations
  • Taxes should be more accurately withheld as expected as ADP is reactive in addressing tax related issues
It has various reporting levels for different service segments across various organisations based in multiple locations. It is beneficial for single unit study as well when we analyse one department/ division/regions in our organisation. It can be customized to meet and user needs, it is optimally scalable in matching or business requirements.

  • Kronos
  • Kronos with biometric
  • Enterprise Interface Builder
It initially has several issues during transition, but the challenges were overcome with the use of these integrations as this made the maintenance of employees data in a tool more efficiently.
Data can be entered and visible everything, pre-populating across all workflows. It reduces mistakes with proactive error detection and does not miss alerts as it has notification feature enabled in it.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

No

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

No

I have never acquired any support to have support for the product. But still it easy usage has made more convenient to experience in payroll processing. ADP Workforce Now has significantly reduced my administrative payroll process.Overall ADP Workforce has been an instrumental tool in helping me stay in compliance with my business and also to keep my business records up to date.
ADP Workforce Now offers compliant solutions as document depository for companies like mine operating in a multi-state environment.It provides standard reports with customisable fields and sorting options as per the requirements. Although, Glitches in registration and accessing trainings on comprehensive learning system could be fixed to ensure hassle-free learning environment

ADP Workforce Now Feature Ratings

7.1
Employee demographic data
7
Employment history
8
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
6
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
8
8.0
Pay calculation
9
Support for external payroll vendors
7
Off-cycle/On-Demand payment
8
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
7
Reimbursement management
9
7.7
Approval workflow
7
Balance details
8
Annual carry-forward and encashment
8
7.3
View and generate pay and benefit information
7
Update personal information
7
View company policy documentation
8
Employee recognition
7
Asset Management ()
Not Rated
7.3
Report builder
8
Pre-built reports
7
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
7.0
Performance plans
7
Performance improvement plans
7
Review status tracking
8
Review reminders
6
Multiple review frequency
7
Succession Planning ()
Not Rated
8.0
New hire portal
8
Manager tracking tools
8
8.3
Corporate goal setting
9
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
7.5
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
7
Applicant Tracking
8
Notifications and Alerts
6

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