Overall Satisfaction with Asana
My organization doesn't use Asana, but I do, and it has been so helpful to get through my day that I recommend it every day. Between the app and the desktop view, everything seems to get in order by itself, and I can't address more the conversation on turning to Asana for the whole company, as it makes remote work the easiest.
- No time waste: People are aware of their tasks list.
- No useless meetings: New tasks are on the way and done.
- It's better for bigger businesses.
It's very easy to use, although it could use some improvement in the intuitive area just to be perfect. Maybe some AI could help it develop a sense of closeness to the user that will help to organize tasks and check them regularly. In the long run, it could be an app that also helps people with procrastination issues, but that's only my opinion.
I don't really know about its customer support side, since I've never used it. I never had any trouble with Asana, and every issue is solved on-screen with very clear instructions. That's the best support there is, always on their toes with the highest technology and better features for their product.
Asana has a task list, Trello doesn't. Asana has different views, Trello only has one. The Asana mobile app is amazingly easy to use. Trello can be confusing for some people. Trello is free for unlimited users, Asana requires payment for more users and integrations. Trello also requires you go premium to get more integrations.
Asana is great for remote workers, but not so much for small enterprises. It's free for very few users but, let's say when you have 10 employees, you might need a pricier plan, which doesn't always fit small-businesses budgets. But it is always worth it, and Asana helps a lot when keeping tasks on track and documents there.