Take a look; you wont regret it
Updated April 06, 2023

Take a look; you wont regret it

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Atera

We migrated from another MSP product over a year ago now and have not looked back. Atera's licensing is extremely straightforward and they are regularly adding features almost monthly.
  • Integration with Webroot
  • Monitoring SNMP devices
  • Ease of use/interface
  • While the base level reporting is quite good. The better reports are locked behind higher plans
  • Its cut down on costs from our previous product.
Its quite slow opening up multiple tabs. Working within the same tab is fine
It has allowed us to integrate Webroot AV into the platform and have our billing come from the same source.
  • N-able N-central (formerly Solarwinds N-Central)
N-central had more features but was way more expensive to run. The features that N-central have over Atera were ones we were not using anyway.
It was easy to set up but took some time to get it working originally. I wish the SNMP templates were in the product when we purchased it, as it would have cut hours off our onboarding of clients.

Do you think Atera delivers good value for the price?

Yes

Are you happy with Atera's feature set?

Yes

Did Atera live up to sales and marketing promises?

Yes

Did implementation of Atera go as expected?

Yes

Would you buy Atera again?

Yes

If you have a small to medium-size MSP, this tool should be on your evaluation list

Atera Feature Ratings

Remote monitoring
10
Network device monitoring
10
Patch Management
8
Policy-based automation
10