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Collaborative work and instant meetings from anywhere.
July 27, 2022

Collaborative work and instant meetings from anywhere.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Avaya OneCloud UCaaS

Avaya OneCloud UCaaS is extremely useful and helped me a lot in times of quarantine of the covid pandemic in 2020 and 2021 when the use was more intense. Our company has purchased the most advanced licenses to allow 500+ concurrent people and unlimited cloud recordings. More than 20 licenses were active in our IT department, allowing us to create virtual rooms at any time and hold live online meetings and some internal training. One of the problems that are solved with Avaya OneCloud UCaaS was not to harm internal collaborative communication and our daily productivity.
  • Remote work with video
  • Virtual meeting rooms with access control and password
  • Recordings
  • Document sharing
  • Host and organizer functions in the rooms
  • Chat
  • Lack of technical documentation in Portuguese
  • Free license does not make recordings
  • Essential for our communication in times of the Covid-19
  • Meetings without leaving home and convenience
  • Cross-platform and access from anywhere
Technical support is very responsive and efficient. Avaya engineers were quick to help us with questions about room setup and recording routines in the tool.

Do you think Avaya UCaaS delivers good value for the price?

Yes

Are you happy with Avaya UCaaS's feature set?

Yes

Did Avaya UCaaS live up to sales and marketing promises?

Yes

Did implementation of Avaya UCaaS go as expected?

Yes

Would you buy Avaya UCaaS again?

Yes

On Avaya OneCloud UCaaS I could participate in meetings in a few seconds by just entering the room URL and the password created by the administration. It is cross-platform; it can work on Windows, Linux, Mac, Android, and IOS and is accessed through the browser. It also allows you to enter the room using a conventional telephone by dialing a number. Guests do not need to register for Avaya OneCloud UCaaS and only need to enter their names. I don't see any access and configuration difficulties, and it can be used by anyone and any company.