Basecamp - Simple and easy to use all-in-one project management tool for small teams
December 06, 2021

Basecamp - Simple and easy to use all-in-one project management tool for small teams

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Basecamp

We are a software product company and sell a school management software on a monthly subscription. Since we keep enhancing and improving our product through the feedback we get from our customer schools and do specific customizations for schools, we need to manage all these requirements somewhere to communicate, collaborate, build and close them on time. We manage all of this through Basecamp.
  • Project Management.
  • Internal communication between team members.
  • Internal collaboration between team members on product features.
  • Managing timelines so that work can be delivered in time.
  • Keeping evidence of all requirements and delivery of these requirements through Basecamp for clients.
  • Adding team members in between pings so that they can join the same conversation.
  • Reports for tracking team member's schedule and availability.
  • Only selected people in the project should be allowed to communicate with clients added on Basecamp for clients.
  • More transparency.
  • Evidence in case something goes wrong.
  • Better collaboration and communications with clients.
  • Repository to save internal company's assets as well as customer's assets.
Basecamp is clean, simple, and easy to use.

Do you think Basecamp delivers good value for the price?

Yes

Are you happy with Basecamp's feature set?

Yes

Did Basecamp live up to sales and marketing promises?

Yes

Did implementation of Basecamp go as expected?

Yes

Would you buy Basecamp again?

Yes

Intercom, Mixpanel, Vimeo Enterprise (Vimeo Livestream), Google Workspace (formerly G Suite), GitHub, Pipedrive
Communication and collaboration between small teams of up to 20-25 people is where Basecamp works best. In terms of reports on the schedule and availability of team members, Basecamp needs improvement.

Basecamp Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
Not Rated
Scheduling
9
Workflow Automation
Not Rated
Team Collaboration
10
Support for Agile Methodology
8
Support for Waterfall Methodology
Not Rated
Document Management
9
Email integration
10
Mobile Access
10
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated