Best Enterprise SEO Platform
Updated October 19, 2021

Best Enterprise SEO Platform

Jane Phelps | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Review Source

Overall Satisfaction with BrightEdge

BrightEdge is our main SEO tool that we use to manage all of our clients. We use it daily to manage keywords, competitors, analyze reporting, look for website technical issues, and use their recommendation system to provide tasks to other employees. We also use their content building module.
  • BrightEdge has a great insights dashboard that quickly tells you what is most important to know and act on.
  • The DataCube with BrightEdge is a fantastic tool that allows us to see what our competition is doing and glean for new keywords.
  • Share of voice shows how we are competing with our current competitors and also if there are any new ones that we should be watching.
  • There is so much information available within BrightEdge that it was hard to determine what to prioritize and tackle first. That was an issue, but now that Insights has been launched, it is no longer a problem.
  • We have multiple case studies that show a significant impact of website performance and ranking once we start using BrightEdge.
I found the folks at Conductor to be very slimy and spent more time saying bad things about other platforms rather than good things about what they do. Very deceptive and their platform is underwhelming.

Do you think BrightEdge delivers good value for the price?

Yes

Are you happy with BrightEdge's feature set?

Yes

Did BrightEdge live up to sales and marketing promises?

Yes

Did implementation of BrightEdge go as expected?

Yes

Would you buy BrightEdge again?

Yes

This platform is for larger companies that want to track a lot of keywords and really use the tool. This is not for smaller companies, as the entry cost is too high.

BrightEdge Feature Ratings

9.4
Keyword analysis
10
Backlink management
8
SERP ranking tracking
10
Page grader
7
Competitive analysis
10
Site audit / diagnostics
10
Site recommendations
10
Task management
10
Local SEO
10
Social SEO
10
Mobile SEO
10
Global SEO
10
Multi-domain support
10
Integration with web analytics tools
10

Using BrightEdge

5 - 
SEO Analyst
SEO strategist

3 - These employees are all BrightEdge certified.
  • Competitive analysis
  • keyword matching to URLs
  • keyword research
  • ease of report creation
  • keyword and competitive analysis
  • The new features coming out this year are exciting!
We have been using BrightEdge for over 8 years. No reason to stop now.

Evaluating BrightEdge and Competitors

  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
No need to change the selection process

BrightEdge Support

Typically the support team is very responsive with any needs.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
There is no premium support
I was having issues with odd URLs showing up in my reporting. BrightEdge was able to find the issues and help me resolve them.