BrowserStack - Functional cross browser testing made easy
Updated July 06, 2023

BrowserStack - Functional cross browser testing made easy

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Team

Overall Satisfaction with BrowserStack

We use BrowserStack for Testing both our Web and Mobile Apps. The problem we had was the browser-based inspection tool was limited and we had a limited number of physical mobile devices to test with. We use the tool for functional manual testing, regression and smoke testing.

Pros

  • Testing on iOS, Safari and iPad form a Windows desktop in chrome
  • Performance with data centre nearby in Australia
  • Continuous innovation and new features and timely updates of new browsers versions and OS
  • Timely support and help remotely
  • Keeping up to date with Browser and OS version and ne wmobiel devices

Cons

  • Recording to local mp4 file rather than to cloud like loom
  • Live chat support for more timely help
  • Discounting for multiple product bundling
  • Increase timeout period
  • Improve UX for adding Quick launch devices
  • Testing on real devices in the cloud
  • Performance from New Zealand
  • Speed of OS and Browser version update release
  • Much Faster release cycles
  • Improved cross browser quality
  • Improved range of OS, browsers and phones for Smoke Testing
  • Improved user satisfaction of a modern SaaS solution toolset - fun to use!
Best performance of all similar solutions tried - all others had US or EU data centres and were unusable in New Zealand.
It has meant we can find bugs and fix them faster and reduce the risk of the users finding them. It reduces the potential QA bottleneck of limited devices to test with. We have become more professional and less adhoc in our testing since we introduced the tool where it was used at the previous organisation of a peer.
Simple UX and UI made it easier to use with a Chrome addon. Vastly better performance compared to the other offerings was the critical success factor that won the deal plus the pre-sales team zoom calls.

Do you think BrowserStack delivers good value for the price?

Yes

Are you happy with BrowserStack's feature set?

Yes

Did BrowserStack live up to sales and marketing promises?

Yes

Did implementation of BrowserStack go as expected?

Yes

Would you buy BrowserStack again?

Yes

Jira Software, HubSpot CRM, Intercom, Slack, Atlassian Confluence, Zephyr Scale, XRay by Idera, WhatsApp Business, Statuspage, Loom, Microsoft Authenticator, Microsoft Teams, Microsoft To Do, Google Analytics, Google Slides, Google Drive, Zoom
Most suited where you have a SaaS browser app to test or a mobile version of your web app. Not tried it as yet on our Android mobile APP, although we have all the hardware as tablet specific application.

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