Industry leader in Commission Calclation
November 12, 2021

Industry leader in Commission Calclation

Sasha Daich | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with CaptivateIQ

We're currently using CaptivateIQ for calculation and payout of sales commission. Currently the sales organization is the main department using it, however there's the possibility of expanding this to other teams who have incentive bonuses built in. Previously we were using another software called Spiff, which was better than manually calculating commissions, but had too many instances where the calculation wasn't matching what it should have been when doing it off the system, so we looked for a different solution.
  • Commission Calculation
  • Commission Payout
  • Dashboard design could be slightly improved
  • Integration between CIQ and Salesforce has disconnected a few times
  • Commission Calculation
  • Commission Tracking
  • Commission payout
  • Drastically decreases time spent on commissions
  • Gives much more time back to focus on org planning
  • Gives Sales people insight on their commission tracking
We were previously using Spiff for our commission calculation, but it required much more time for implementation, handled exceptions much more poorly, and overall needed more hands-on support from us than we wanted. The design of dashboards and team structures is also much better on CaptivateIQ compared to Spiff. They were also competitive on pricing

Do you think CaptivateIQ delivers good value for the price?

Yes

Are you happy with CaptivateIQ's feature set?

Yes

Did CaptivateIQ live up to sales and marketing promises?

Yes

Did implementation of CaptivateIQ go as expected?

Yes

Would you buy CaptivateIQ again?

Yes

The automation of commission calculation is fantastic, and I'd say they're the leaders in the space, as their logic easily manages the calculation, and required much less support on our end to build out the payout structures. They're also much preferred by our finance team, which is always a win for us.

CaptivateIQ Feature Ratings

Sales compensation plan creation
10
Complex sales crediting
9
Sales compensation process automation
10
Incentive auditing/regulation compliance
10
Sales compensation dashboards & forecasting
10
Incentive modeling
9
Agile incentive strategy
8
ICM mobile visibility
8