Easy to self-reflect and gain valuable knowledge from more tenured reps.
Updated July 27, 2021
Easy to self-reflect and gain valuable knowledge from more tenured reps.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Chorus.ai
- Call Review
- Coaching & Skill Development
- Process Improvements & Change Management
Process Improvements & Change Management - ability to witness what is working and implement that into team working processes.
Call Review - sending calls and snips to peers and managers for review and coaching.
Call Review - sending calls and snips to peers and managers for review and coaching.
Coaching & Skill Development - specific coaching opportunities based on key words, triggers, and opportunities created.
- Identifying different voices.
- Assigning calls to reps based on voice recognition.
- next steps
- Quicker transcription.
- Too many emails.
- fewer updates from zoominfo
- easier visibility into next steps/call recaps
scorecards and next steps
these two help identify easily how to handle conversations
these two help identify easily how to handle conversations
The ability to hear high volume sales professionals' phone calls and self reflect and coach by hearing other "wins"!
Good as far as I know.
It is absolutely newer tech and easier to use (no foot pedals and tapes).
Do you think Chorus by ZoomInfo delivers good value for the price?
Not sure
Are you happy with Chorus by ZoomInfo's feature set?
Yes
Did Chorus by ZoomInfo live up to sales and marketing promises?
Yes
Did implementation of Chorus by ZoomInfo go as expected?
Yes
Would you buy Chorus by ZoomInfo again?
Yes
Evaluating Deal Momentum with Chorus.ai
attend training modules and become familiar with the product overview and features.
seeing the scorecard and being able to identify key words and next steps are vital to a second voice or "save" call
yes, as previously mentioned, this provides insight into previously called accounts
decreased deal review time.
deeper discovery by identifying what has been asked/not covered
deeper discovery by identifying what has been asked/not covered
being able to review deals from other reps has increased key words and phrases that do help in closing deals.
everyone is able to learn together through this platform
everyone is able to learn together through this platform
Using Chorus.ai
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- finding accounts
- reviewing next steps
- finding key words
- finding other peoples calls
- slow transcription can delay deals