Data oriented software especially for CSM's
July 05, 2021
Data oriented software especially for CSM's
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ChurnZero
Our company is a data-driven company and we totally rely upon the data to see which customer may Churn in the future and proactively reach out before they make the decision. It is a very good data-driven software that I ever used. You can set the requirements and you can see them individually or as a company. Best software for the data out there for sure! Loving it!
- Data metrics
- Setting up the goals
- Graphical Representation
- Creating own Templates
- Creating own tables
- Documentation design
- Can see customers dashboard before churn
- Proactively reaching out to customers who are struggling
- Actively reaching out if customer is not using the product features
In Hubspot - at least for now we can't see the ongoing metrics. But through ChurnZero, we can that is our deriving factor.
Do you think ChurnZero delivers good value for the price?
Yes
Are you happy with ChurnZero's feature set?
Yes
Did ChurnZero live up to sales and marketing promises?
Yes
Did implementation of ChurnZero go as expected?
Yes
Would you buy ChurnZero again?
Yes