Perfect IP phone service for us
May 02, 2021
Perfect IP phone service for us
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cisco Webex Calling
Cisco Webex Calling is used by mostly everyone in our organization. It is very reliable for calling and acts as a great communication tool. It’s very safe and secure, so we don’t have to worry about information getting compromised or leaked. Our whole phone infrastructure is virtually being managed by this software.
- Calling
- Chatting
- Video conferencing
- Collaborative workflow
- Expensive
- Longer time taken for fixing issues (sometimes)
- Mobile app needs improvement
- Sessions are interactive and fruitful
- Saved phone expenses
- Can easily call anyone using just the Internet
We have integrated Jabber with this software since both are based on the same platform. So it becomes easy to use one another’s missing features. Things that are difficult to be done via Jabber can be easily done on this software and vice versa. Pretty much solves the issues of communication.
We don’t have to worry about our meetings or important and confidential discussions being compromised or leaked because it works on a very secure platform. We have never had any such complaints from any of our coworkers. It’s managed on a cloud, so we don’t have to worry about our important information being spread somewhere else.
- GoToConnect (formerly Jive) and RingCentral
Cisco Webex Calling has all the features we need. It has this delightful user experience. Very easy to set up. Amazing quality of support. Audio and video quality that it gives are superb. Desk-to-desk calls are pretty good and clear. Integration with other softwares is also very easy and approachable.