ClickUp is a complex but very powerful PM Tool
Updated September 13, 2019

ClickUp is a complex but very powerful PM Tool

Raphael Sanguinete | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

ClickUp is being used across all of the organization, but with a focus on managing projects that have specific start and end dates. We use it to organize our roadmaps, Gantt Charts, tasks, subtasks, goals, and portfolios. Having all of these ClickUp features as a strategic resource for our analysis allows us to better manage our projects and make changes in productions with confidence.
  • Lots of different and complementary features.
  • The tool is very customizable for different processes and workflows.
  • ClickUp 2.0, that's in beta, brings a lot of improvements, both in features and in performance.
  • The performance of the tool lowers when many tasks are visible.
  • You can't reorganize the order of the tasks in the new "inbox" view.
  • The description field and side panel of the tasks could be better.
  • ClickUp brings a lot of functionalities at a reasonable cost.
  • ClickUp is being used in projects that are bringing good revenue for the company.
  • The organization that ClickUp helps us with future opportunities.
ClickUp has very good usability, and it has improved a lot for ClickUp 2.0 that's still in beta. But even with that, ClickUp is still a little heavy for a PM tool, having some performance issues when a lot of tasks and columns are visible in the list or board views.
I've only needed the support of ClickUp once, and it provided good and fast support.
ClickUp has more features integrated out of the box than these other tools. ClickUp can be more complex to use, but after the initial learning curve, it's an amazing tool with much more room for customizations, enabling the entrepreneur to think and implement almost any process that he sees fit for his project.
CickUp is well suited for teams that heavily need project management tools and features, even when understanding the tool itself and creating custom processes for each project can take a lot of time. It's a huge amount of initial work that pays off for this kind of enterprise. On the other hand, companies or projects that have light project management needs maybe will be better served by simpler PM tools.

ClickUp Feature Ratings

Task Management
Gantt Charts
Team Collaboration
Support for Agile Methodology
Support for Waterfall Methodology
Document Management
Timesheet Tracking