ClickUp is Almost Perfect
August 16, 2022

ClickUp is Almost Perfect

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

ClickUp solves many of the problems that our organization's design team has had with project management. We've been able to implement a streamlined request system using ClickUp's forms and automation that allows anyone in the company to request work from the design team; our design team has had so much success with the platform that others in the company have begun to adopt it as well.

Pros

  • Flexibility
  • Ease of Use
  • Modern

Cons

  • It tends to be glitchy
  • I wish integrations with Slack and email had more automation options
  • Increased collaboration within team
  • Better able to track efficiency and completion of work
  • We can easily track requests from other departments
Currently, Clickup is only being used in silos. We have goals within the next year to align between teams so that work that involves more than one department can be tracked and passed within the tool for better reporting and ease for everyone involved. There are tools built right into Clickup that make collaboration really easy. They've even recently added a whiteboard feature.
ClickUp has allowed my team to replace our old ticket system and our project management tool and combine them into one. We also can track our time on tasks directly in ClickUp. This is especially useful when we are working with contractors. ClickUp offers a docs feature built right in. It's a handy feature that I've used a bit but I can't use it as much as I'd like because the rest of my company uses Google Docs.
ProjectManager.com overall feels less modern than ClickUp and has fewer customizable features. Trello similarly is very one-dimensional and does one thing really well. But ClickUp does that same thing very well and so much more. I selected ClickUp because it allowed me and my team to do the majority of what we wanted to do with a project management tool.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

Other teams in my organization have implemented competitors of ClickUp and are often left wanting. I've shown ClickUp to these colleagues and they have felt it would've been a better choice to meet their needs. While ClickUp does offer many useful agile tools it may not be the most appropriate for software development.

ClickUp Feature Ratings

Task Management
9
Resource Management
4
Gantt Charts
Not Rated
Scheduling
7
Workflow Automation
7
Team Collaboration
8
Support for Agile Methodology
3
Support for Waterfall Methodology
Not Rated
Document Management
3
Email integration
4
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Project & financial reporting
Not Rated

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