High Learning Curve but WORTH IT!

Our team uses ClickUp to manage course design and production for a small 4-year college that also offers online and graduate programs. Our manager established the architecture and workflow and begins it by assigning ClickUp cards to us with detailed tasks and dates - we can add the dates based on our own timeline or the dates can be added by another staff member/our manager.

The challenge with our work is the potential turn-around of staff and having to manage project history. Having the ability to track progress, add dates, make comments, assign tags, means that we can track work throughout several people over long periods of time without losing important project details. It also means that, when one staff member leaves, all of their work for a course development project is retained in perfect detail and we don't need to rely on notes or shared drive/docs to keep up on the latest details of the project.

We use a consistent naming system in all of our ClickUp cards/items so that they are more searchable. We can use unique keywords in the item description so it's easy to search for a term or title and get all of the ClickUp items related to that project. We can also see the history of everyone involved and all of their comments. This is great for continuity of work!

Right now, only one department uses ClickUp and one of the problems we're having is that we can't get more of the institution to use it. If we could get more staff and our faculty to use it, it would make so much of our work easier. The high learning curve and robust tools make it a little overwhelming. If there was a sort of "ClickUp Lite" for stakeholders (who aren't central to a department but liaise with it or need some peripheral collaboration) that would help make it less intimidating and improve adoption rates.

We have integrated it with our institutional Google (email, calendar, Meet, docs) account so it can be interconnected with the communication tools we already use. It makes things easier when any docs or contacts can be linked in the ClickUp item description fields.