ClickUp Fan!
March 06, 2023

ClickUp Fan!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

Within our organization, we use ClickUp daily and constantly. Our agency is a full scale agency so we have various teams and departments and of course clients. So with all of that, communication of client marketing details, strategy, tasks, and interaction are essential to keeping this ship sailing. ClickUp enables us a place to document everything that we do for our clients and it helps us create starting points for projects and tasks on our client's accounts.

Pros

  • You can easily link task boards to specific accounts and teams.
  • ClickUp helps to track time that any one of us have spent servicing a client's account
  • We can upload documents, images, and more to the tasks itself to pain a very clear picture of the work we've done or the request we are asking for.

Cons

  • Click up is busy so having more options for organization would be great.
  • ClickUp is a muti-tool that you can use to solve task tracking and time management
When we are about to start a new contract with a new client, ClickUp gives us a place to start with the full onboarding of that client. We create tasks to collect everything we need from them to set up their accounts with us, track the progress, and see it to the finish. Once we've completed that, we're able to set up the teams with their specific to-do's for that client to establish their accounts and manage them. I, as the account manager, can look at the work being done, read the speecialists's comments, and make recommendations/ give feedback to the client about where things are at and how much further we have to go.
We've simplified the workload so much as ClickUp easily integrates with Google Drive so we can upload things and link back with ease! We've also integrated it with our sales tool so anytime we get a new client, ClickUps integrations take care of creating all of the set up tasks for us!
ClickUp Compared to like an Asana or Trello - it's ClickUp Hands Down! ClickUp gives you so many more features and tools to use that will help get and keep your teams on track. Your clients and staff will all be super happy once implemented.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

If you are an agency or organization that tends to have a lot of hands in the cookie jar for one project, ClickUp will help to ensure that everyone involved stays on task and meets the goal by the deadline. In the past, I've used different task management systems and none can compare to the capabilities of ClickUp thus far.

ClickUp Feature Ratings

Task Management
10
Resource Management
7
Gantt Charts
Not Rated
Scheduling
7
Workflow Automation
7
Team Collaboration
9
Support for Agile Methodology
9
Support for Waterfall Methodology
9
Document Management
7
Email integration
7
Mobile Access
7
Timesheet Tracking
10
Project & financial reporting
8

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