ClickUp - Jira killer ultimate.
September 25, 2024

ClickUp - Jira killer ultimate.

Jacob Salzberg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

We use ClickUp in a game studio—it's our main tool for documentation and project management and it serves as a tool for game producers to present scrum rites. Developers write technical documentation and add tasks, stakeholders can keep track of larger features throughout custom boards, and it feels like polished and well-presented software.

Pros

  • Project Management.
  • Documentation
  • Scrum
  • Gantt Charts.
  • Deadline Management.
  • Task Management.

Cons

  • Large Databases.
  • Gantt Charts.
  • Custom Automations.
  • It has a huge impact on productivity, mostly for game artists. We don't have numbers because we are a somewhat small studio, but it has been all good work towards Click Up, as they feel it's a lot more "happier" to use compared to Jira.
  • We lost about 20 hours/dev when ClickUp had stability issues. It was a major letdown. It was four years ago, though, when it was still a much smaller software—it's a lot more polished now.
  • Scrum rite times - our meetings are easily 30% shorter with the same scope.
While it seems like a minor feature for some technical teams, game developers, and game artists, one true gem of using ClickUp is that it feels beautiful and satisfying. We intensely dislike shallow and ugly tools; we thrive on tools that feel polished and focus on UI/UX. Therefore, we feel compelled to collaborate more, mostly on documentation - people have their names on it, and we can see who's contributing and who's writing comments in an organized and asynchronous way.
It has simplified a lot. The only tool we weren't able to ditch was Miro. But ClickUp substituted Asana, Monday, Jira, and Guru (documentation tool) all at once, saving us a lot of time and alt-tabbing. It feels very painful to have to use 10+ project tracking tools. Now, we are using ONLY a single one. And GitHub integration works flawlessly with it as well.
Jira: More robust, feels like a dinosaur. It's a lot harder to configure; it's more stable, but it feels VERY painful to use for less tech-savvy developers. Artists HATED it with passion. Producers and scrum masters always like Jira better, but devs hated it. Clickup: Polished, easy to use, feels like newer, trendier, easier to collaborate, more end-user friendly.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

I feel it's the perfect software for medium-sized companies where people thrive on creativity and prefer working with beautiful interfaces. Sometimes, it feels a bit clunky and overloaded with features, but if the project managers are familiar with the tool, they can for sure present boards with simplified views where developers can have a friendly environment to keep track of their daily tasks.

ClickUp Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
7
Scheduling
7
Workflow Automation
7
Team Collaboration
10
Support for Agile Methodology
10
Support for Waterfall Methodology
10
Document Management
10
Email integration
10
Mobile Access
10
Timesheet Tracking
5
Project & financial reporting
8

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