ClickUp is a great choice.
April 11, 2025

ClickUp is a great choice.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

We use ClickUp as an all-in-one tool to manage our company. We have customized it extensively to handle all our client projects, serve as a CRM, and function as a database for various purposes. We store client files as attachments for quick access by everyone. Additionally, we utilize time tracking to invoice our clients accurately, dashboards to provide them with project information, and documents and whiteboards for various uses.

Pros

  • Time Tracking
  • PM
  • Chat

Cons

  • Email
  • API limitations
  • Docs
  • Clarity and no overdue projects
  • Reduced spend on other tools
  • Less time spent on finding resources
Previously, we used a variety of tools that sometimes worked and sometimes didn’t, which made it difficult to find what we needed. Now, we do everything in ClickUp, and it functions well. The app's premise is to consolidate everything in one place, and it achieves this effectively. We also started sending mails from there, so now we have clarity among salespeople.
We have stopped using maybe ten or eleven apps that we have been paying for which integrated together in some way but not so much in the end. We used a white boarding app, a time tracking app, a document app, a file sharing app, a wiki app and lot more.
They all disappeared - we slowly migrated from all the other apps to ClickUp and never looked back. This way, we cut our costs and stopped app switching. Sometimes, these apps have better features for a single tasks or action you want to do, but there is the added benefit in ClickUp where you have all the things in one place.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

No

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

ClickUp is great for everything but sometimes, some things are not perfect - as mentioned before in the review. Everything else is amazing, we have all sorts of automations and little things we created internally that we use a lot. Where it struggles is for example clarity with clients, when we share something there is a learning curve.

ClickUp Feature Ratings

Task Management
10
Resource Management
9
Gantt Charts
10
Scheduling
10
Workflow Automation
8
Team Collaboration
10
Support for Agile Methodology
10
Support for Waterfall Methodology
10
Document Management
9
Email integration
6
Mobile Access
9
Timesheet Tracking
10
Project & financial reporting
7

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