Gong has changed the game!
Overall Satisfaction with Gong
The tracking of external calls and discussions with merchants. The auto generated follow up email saves me so much time and gives me a reference point for action items.
Pros
- AI generated follow up email
- Word recognition
- Data analytics
Cons
- Snipping clips to share - too many clicks
- time savings
- increased revenue
Almost 100% accurate every time. I think the talk to text element could be a bit more accurate, but it's very useful and I can't imagine work without Gong now.
There is a lot of data driven analytics my director just showed me last week that I had NO IDEA existed. I'm currently looking into it and learning from what it's pulling.
Gong is by far the most comprehensive.
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
Yes
Would you buy Gong again?
Yes


Comments
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