Item: Google Drive
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We use this software basically for storage purposes. People from every department use this software for storing their data and access it virtually from any device at any time. It is helpful for me to sync my system and keep backing up my data from my system. And since I access that data even if I am not in my office, it increases my productivity.

Pros and Cons

Being a Google product it is very well integrated with other Google services and I can use it with my Google account.
It makes sharing any data file very easy. One-click and I can share my data with my colleagues.
Dashboard navigation is very easy and quick. It does not confuse users.
Its offline mode helps me to work when I have no internet.

Sometimes I feel the upload speed is slightly slow even if the internet speed is fast.
It does not allow users to copy folders the way they can be copied with keyboard shortcuts on computers.
I am not very confident about the security which Google provides for our data. The way Google tracks users activity and provides advertisements, it's difficult to trust.

Return on Investment

With the help of Google Drive, I have increased my productivity at my workplace.
It helps me to back up my data for the future if I face any data loss due to system failure.
It helps my team to work on a specific project from different locations by sharing and collaborating data in one place. Everyone can access the same data and make necessary changes.

Usability

This software is very much useful in office work. It has all the features which increase users' productivity. Document collaboration, data storage, and data sharing are the few features which are most important. And users don't need to install any software to use it, they can easily use it from the web browser. It also facilitates users to edit their files from the software itself. Users do not need to download the file to edit it.

Support Rating

Until now I did not require customer support for anything related to this software but Google's customer support is very efficient and knowledgeable. I found them quite good when I required their help for other services from Google. They always helped me sort out my problems, so I am quite happy with them.

Alternatives Considered

Apple iCloud

I am using Apple iCloud also, but that is available for Apple devices only. For other devices, I use Google Drive. Both software are very good, but Google Drive has much more features than iCloud. I prefer it for my office related work since it is very well synced with office-related documents.

Other Software Used

Skype, PDFfiller, SendPulse, Smallpdf, Paytm, Sender.net, Microsoft Office 2016, Google Forms, Trello, ZoomInfo

Likelihood to Recommend

This software is very good at backing up system data. By doing this I save my important data and I can access that data from anywhere and on any device by logging in to this software. I share my important files with my colleagues through this software. After uploading my files on this software I share links of it to my colleagues and they easily access those files.

Easy to access and easy to share with Google Drive.

Overall Satisfaction with Google Drive