Google Hangouts - Free, easy-to-use tool for messaging, video / audio conferences, and screensharing
August 29, 2018

Google Hangouts - Free, easy-to-use tool for messaging, video / audio conferences, and screensharing

Gabriel Samaroo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Google Hangouts

We use Google Hangouts as a way to conference in Remote employees (or employees Working From Home on a particular day), both with Audio and Video. We also use the screen share features for presenting screens to those dialed in. We use it in the Software Engineering team, but I'm pretty sure other organizations in the company use it as well.
  • Video - clear picture with good quality, as long as you have a decent internet connection
  • Multiple Users - I've been a part of Google Hangout with over a dozen people from different locations on call
  • Easy to setup and use. It's extremely quick to create a Google Hangout and add it to any calendar invite
  • Sometimes, the way Hangouts switches which person to show as the primary, gets messed up if little sounds are made of peoples computers (even if they aren't talking)
  • Video quality might not be the best if internet connection isn't great.
  • The screenshare can be a bit buggy sometimes. Meaning the screen might lag or freeze for a little.
  • Increased communication efficiency, easier to response to others, and receive information from others.
  • Allowed for larger number of remote employees
  • Makes meetings more interesting when screenshares can be used to compliment discussions
Google Hangouts is my favorite tool for video and audio. I like Slack for messaging because it can handle very large groups and makes many channels and group messages easy to manage. Google Hangouts is very easy to use because most people have a Google Account. No need to teach a new tool since people are usually familiar with it already.
It works well when you have multiple people dialing in from different locations. Whether you need Chat Messaging, Audio, Video, and/or screenshare features, Google Hangouts can be very suitable. There are also some fun add-ons like filters, which can be entertaining when using for personal use in a less professional setting.

Google Hangouts (Classic) Feature Ratings

Hosted PBX
Directory of employee names
Call screening
Message alerts
Video conferencing
Audio conferencing
Mobile app for iOS
Mobile app for Android