TrustRadius
Google Hangouts is a great way to communicate with your team!
https://www.trustradius.com/voipGoogle HangoutsUnspecified8.3369101
Matt Graf profile photo
December 12, 2018

Google Hangouts is a great way to communicate with your team!

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Google Hangouts

We've used Google Hangouts among our team members for quick chat features and for video conferencing. The chat is very helpful to cut down on the amount of times we have to lean on using text or email to quickly communicate. Video chat is great for when we need to have a more in-depth conversation but both people are not in the same location.
  • Google Hangouts is very easy to use. Very user friendly.
  • It syncs with our existing Google-based email system, so our contacts are in hand right from the beginning.
  • The app and the desktop version are both easy to use and work effectively and efficiently.
  • Nothing that I've used with Google Hangouts has been too difficult. It has been great to work with.
  • It has had a positive ROI for us. It's easy to use and cuts down on the clutter of having too many emails floating around.
  • We are able to have quick text or video chats with each other.
  • Having the ability to chat quickly speeds things up and makes us more efficient.
We selected Google Hangouts because we already use Google for our email system and we already have a variety of Google products which makes integration very simple. There is no need to manually sync across platforms with Google. We simply login with our existing account and everything is integrated automatically.
Wrike, Slack, Adobe Acrobat DC, Microsoft Office 365, Dropbox, Dropbox Business, Google Drive, monday, Adobe Illustrator CC, Adobe Photoshop, Adobe Premiere Pro, Final Cut Pro X, DaVinci Resolve, Microsoft Exchange
It is great if you need to communicate something quickly with a team member, but text isn't the most ideal form of communication. It has a great app and is faster for communication than email. Great video capabilities for having a video meeting with people who are offsite or otherwise located apart from your office.

Google Hangouts Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
10
User templates
Not Rated
Call reports
10
Directory of employee names
10
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
10
Message alerts
10
Video conferencing
10
Audio conferencing
10
Mobile app for iOS
10
Mobile app for Android
10