Overall Satisfaction with GoTo Connect
GoTo Connect has really amped up our ability for unified communications. It has greatly enhanced our connections while working remotely. It's also really nice that they have a mobile app that we can use on most of the devices staff members have. It makes it easy to never miss a meeting! I recall a specific instance when a weather event (that would have previously shut down communication) made no impact on staff's ability to communicate and meet to discuss a course of action in response to said weather event - since we were able to meet via any device instead of being tied down to a land phone line or a computer-dependent on internet service being available.
- The mobile app makes it easier to answer the main office phone when I'm working remotely.
- There are so many tools.
- I love having the ability to text /internal messaging.
- Having to refresh when the web application freezes.
- A bit of a learning curve.
- Additional integrations to CRMS would be nice.
- Greatly increased ability to track/review user engagement.
- Hassle-free interface.
- Cost effective for needs of staff/users.
We use GoTo for any and all meetings, presentations, learning labs, training, literally every single thing. It has become such a convenient way to 'gather' that a few of our committees have opted to continue meeting virtually because of the convenience that the GoTo system has provided. We love the added layer of protection that secure voice/video meetings provide.
It just simplifies all the best parts of other platforms and makes them so easy to use they are almost enjoyable. Staff like that they can seamlessly go from a phone call via their computer to joining a meeting from the same seat - zero travel which has cut down our mileage/travel costs! It's a win all around!
Do you think GoTo Connect delivers good value for the price?
Yes
Are you happy with GoTo Connect's feature set?
Yes
Did GoTo Connect live up to sales and marketing promises?
Yes
Did implementation of GoTo Connect go as expected?
Yes
Would you buy GoTo Connect again?
Yes