TrustRadius
Best team-oriented SMM tool available!
https://www.trustradius.com/social-media-managementHootsuiteUnspecified7.9381101
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January 24, 2013

Best team-oriented SMM tool available!

Score 10 out of 101
Vetted Review
Verified User
Review Source

Software Version
Hootsuite Pro

Overall Satisfaction with Hootsuite Pro

  • It is hands down, the best team-oriented social media management application. The ability to delegate and centralize workflow for social media management make it a great pick.
  • Nowhere
2 - Community manager and director of online marketing
  • If I used the reporting, we could determine ROI through hootsuite
Same reasons as above - also evaluated Seesmic and Sprout Social. Sprout's cost was the primary issue.
Great software! Definitely do the free demo

Using Hootsuite Pro

Evaluating Hootsuite Pro and Competitors

HootSuite free and Tweetdeck

Hootsuite Pro Implementation

Hootsuite Pro Training

Yes, especially for users of any other social dashboard

Hootsuite Pro Support

never used
No - I'm a do-it-yourselfer :)

Using Hootsuite Pro

They have training available as well. The learning curve is a result of the multitude of listening abilities provided, with no clear direction. HootSuite allows you to add streams and keyword searches, but it takes knowledge and experience to know what what to listen for, what to monitor, what keywords to use, etc. to get any value out of these features. HootSuite is not a cure-all for the social media novice.

Hootsuite Pro Reliability

never down, unless twitter API has too many calls

Integrating Hootsuite Pro

Relationship with Hootsuite

No - purchased as-is