Expensive but did the job
February 18, 2026

Expensive but did the job

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Hootsuite Team

Overall Satisfaction with Hootsuite

Social media post scheduling for our agency company pages, and also for our clients' social media pages (including Instagram, Facebook, X, etc.). It helps us to review the social media calendars in one view, which makes it clear and well-organised for our team. We can see what is happening in each channel clearly and this helps us as we are a marketing agency.

Pros

  • well view of channel performance
  • post scheduling
  • clear navigation

Cons

  • potential errors can be flagged before post is published
  • navigation can always be improved
  • collaboration among team members
  • Expensive
  • Time saving
  • Post scheduling
  • Clear review on social calendar
It does the job well. Altough has space to improve, among other scheduling platforms, Hootsuite has clearer and modern navigation. It serves our needs and enables us to connect different accounts. Make it easier for collaboration, but it can be improved with smooth workflows. Cover a broad range of social media channels.
It has been helpful for keeping our company and clients' brand voice consistent. With multiple people involved in posting, it's important that we can see how the social calendars look like and if they are aligned with each other. Using Hootsuite’s scheduling has made our social presence look more consistent in branding.

Do you think Hootsuite delivers good value for the price?

No

Are you happy with Hootsuite's feature set?

Yes

Did Hootsuite live up to sales and marketing promises?

Yes

Did implementation of Hootsuite go as expected?

Yes

Would you buy Hootsuite again?

No

Hootsuite is good when we need to publish content on different channels, but they still need to be aligned with each other. It gives us a clear view and perspective of what is being published. For more than a year now, it has been possible to schedule posts directly within the Instagram app. We now use this method for some channels and clients.

Hootsuite Feature Ratings

Boolean keyword searches
5
Filtering out noise/spam
5
Sentiment analysis
Not Rated
Broad channel coverage
8
Content planning and scheduling
8
Content optimization
7
Workflow management
6
Automated routing and prioritization
Not Rated
Customer interaction histories
5
Bulk actions
Not Rated
Content marketing
7
Twitter
7
Facebook
7
LinkedIn
7
Instagram
7
Pinterest
6
YouTube
7
Campaign success analytics
7
Real-time tracking
7
Role-based user permissions & privileges
6
Mobile access
7

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