TrustRadius
Hootsuite Pro Review 66 of 73
"HootSuite Pro Review"
https://www.trustradius.com/social-media-managementHootsuite ProUnspecified7.7474101
Erik Blair profile photo
October 24, 2013

"HootSuite Pro Review"

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction

  • Handles multiple accounts and platforms with ease.
  • Reduces my time logging in and out of several accounts and improves my productivity.
  • Sometimes the Twitter API stalls or slows the updating of data.
  • There is no such thing as a quantifiable ROI with social media.
Totally hooked and pleased with the product.
I pay for the Pro account because I get unlimited accounts, platforms and profiles.

Product Usage

  • Social Media productivity.
  • Ease of listening, responding, engaging.

Evaluation and Selection

Prior to Hootsuite Pro, I was using the standard Twitter App.

Implementation

Training

  • Online training
  • Self-taught
Nice tutorials.
Yes, I taught myself most of the process.

Support

Had a couple of questions, tweeted to support and was very happy with the response.

Usability

Works on cell phone and laptop computer with multiple platforms and accounts.

Reliability

Better than 99% of the other apps and platforms I use.
The only reason this does not get a 10 is because the Twitter API sometimes is slow to update HootSuite.

Vendor Relationship

All spelled out online. No sales hype, no salesperson. Simple.