The Very Best
August 12, 2013

The Very Best

Mike Schneider | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction

Pros

  • Contact management: sophisticated and does a good job of showing how prospects have interacted with our business.
  • Ease of use: powerful interface that allows for WYSIWYG customization but a fair amount of more advanced customization; flexible API.
  • Lead scoring: fast and easy to implement.

Cons

  • Salesforce integration sometimes lags (contacts can take a little while to transfer).
  • Lack of flexibility for companies with offices in multiple countries (Hubspot shows OVERALL analytics and it can be difficult to segment certain things by country)
  • Inbound lead generation + nurture.
It's affordable for what it does, and we already put work into implementing it w/ Salesforce, etc.

Product Usage

5 - marketing
  • Inbound lead generation.
  • Lead nurturing.
  • Email marketing.
  • Keyword tracking.
  • Competitor analysis.
  • Creation of landing pages.

Evaluation and Selection

Implementation

Training

  • Online training
  • In-person training
  • Self-taught

Support

Hubspot Academy is absolutely amazing. Their webinar archives are a treasure trove of awesome info.
No - Regular support is amazing.

Usability

It's really, really intuitive. I've used Marketo and Hubspot is far easier to use.

Reliability

There have been a few occasions recently when they've had survey issues, but this is very rare.

Integration

Comments

More Reviews of HubSpot Marketing Hub

  1. Home
  2. Marketing Automation Software
  3. HubSpot Marketing Hub Reviews
  4. User Review of HubSpot Marketing Hub