The Very Best
Mike Schneider | TrustRadius Reviewer
August 12, 2013

The Very Best

Score 10 out of 10
Vetted Review
Verified User
Review Source

Software Version

Enterprise

Overall Satisfaction

  • Contact management: sophisticated and does a good job of showing how prospects have interacted with our business.
  • Ease of use: powerful interface that allows for WYSIWYG customization but a fair amount of more advanced customization; flexible API.
  • Lead scoring: fast and easy to implement.
  • Salesforce integration sometimes lags (contacts can take a little while to transfer).
  • Lack of flexibility for companies with offices in multiple countries (Hubspot shows OVERALL analytics and it can be difficult to segment certain things by country)
  • Inbound lead generation + nurture.
It's affordable for what it does, and we already put work into implementing it w/ Salesforce, etc.

Product Usage

5 - marketing
  • Inbound lead generation.
  • Lead nurturing.
  • Email marketing.
  • Keyword tracking.
  • Competitor analysis.
  • Creation of landing pages.

Evaluation and Selection

Training

  • Online training
  • In-person training
  • Self-taught

Support

Hubspot Academy is absolutely amazing. Their webinar archives are a treasure trove of awesome info.
No - Regular support is amazing.

Usability

It's really, really intuitive. I've used Marketo and Hubspot is far easier to use.

Reliability

There have been a few occasions recently when they've had survey issues, but this is very rare.

Integration