HubSpot makes my life easier!
December 15, 2021

HubSpot makes my life easier!

Andrew Bogage | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Manage leads and activities. Forecast deals and margin.

Pros

  • Tracking email opens and link clicks.
  • Setting tasks and reminder.
  • Functionality is intuitive.

Cons

  • Realizing different email chains with same subject line for tracking.
  • It helps us assign accounts.
  • Easy to leave notes.
  • Easy to move tasks around.
It is top of the league.
Email campaigns can be monitored and tracked by both sales and mktg, useful!
It gets the job done, similar to Salesforce. Way better than Pipedrive. Compatible w/ ZoomInfo which is nice.

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

I am in it all day long and it is very helpful.

HubSpot CRM Feature Ratings

8.3
Customer data management / contact management
9
Workflow management
10
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
7
Quote & order management
7
Interaction tracking
9
8.0
Case management
8
Call center management
8
Help desk management
8
9.0
Lead management
9
Email marketing
9
9.0
Task management
10
Billing and invoicing management
8
Reporting
9
8.7
Forecasting
9
Pipeline visualization
9
Customizable reports
8
8.0
Custom fields
8
Custom objects
9
API for custom integration
7
7.5
Role-based user permissions
8
Single sign-on capability
7
7.5
Social data
8
Social engagement
7
8.0
Marketing automation
8
Compensation management
8
8.0
Mobile access
8

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