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Easy to implement CRM
December 15, 2021

Easy to implement CRM

Neel Patel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Helps centralize our many avenues of lead generation.
  • Lead management.
  • Sequences.
  • Calls.
  • Workflows are sometimes confusing.
  • Sequences could use more A/B testing.
  • Being able to send emails on behalf of other users.
  • Revenue growth.
  • Less manual tasks.
  • Great visibility.
Much better than Salesforce. No coding required for simple tasks.
Much easier and much more robust.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

We use Hubspot to manage our leadflow. We use numerous workflows to automate many redundant tasks and really make sure our CRM is up to date. We leverage sequences on an everyday basis. The task queue is our homepage every single day.

HubSpot CRM Feature Ratings

9.7
Customer data management / contact management
10
Workflow management
10
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
10
Interaction tracking
10
10.0
Case management
10
Call center management
10
10.0
Lead management
10
Email marketing
10
8.3
Task management
7
Billing and invoicing management
9
Reporting
9
9.0
Forecasting
9
Pipeline visualization
9
Customizable reports
9
9.0
Custom fields
9
Custom objects
9
API for custom integration
9
9.0
Role-based user permissions
9
Single sign-on capability
9
9.0
Social data
9
Social engagement
9
9.0
Marketing automation
9
Compensation management
Not Rated
9.0
Mobile access
9