Mailchimp is great!
March 18, 2021
Mailchimp is great!
Score 10 out of 10
Vetted Review
Verified User
Software Version
Premium
Overall Satisfaction with Mailchimp
Mailchimp is being used by our organization to send mass emails to hundreds of thousands of people. We use it for ourselves and for our clients. It's one of the simplest email clients that you will come across and we typically recommend it to people who just use email as a campaign sending solution that doesn't need to react in too dynamic of a way.
- Mass emailing
- Deliverability
- Easy drag and drop
- Fairly inexpensive for smaller lists
- Smarter dynamic drip campaigns
- Wish it would allow for more list loading without verification
- Wish it didn't have as many soft bounces to emails that we know are legit and signed up for our email list
- Allows us to send emails and get sales
- Easy lead prospecting via email
- Drip campaigns are easy to use (journeys)
Mailchimp has the easiest User Interface out of all of the options out there and tends to be one of the more universally known email sending options that clients have heard of or use. Especially among smaller organizations, Mailchimp tends to dominate the space compared to some of the other options out there.
I would hesitate to say this is an all-in-one marketing platform even at the higher paid tiers. I know a lot of companies use this as their CRM, because they can't afford something like Salesforce, however it definitely shouldn't be used as a CRM. It doesn't replace many marketing functions outside of email. I wouldn't use the landing page feature if you have your own site, as you already have the capabilities on your CMS typically.
We have been able to sell a lot of product through email sending via Mailchimp, but some of the most important lessons learned along the way have revolved around the subject line testing. We have been able to gain great knowledge around A/B testing that we have used in our website headers and other marketing content from the email campaign learnings.