Microsoft Office 365 Review
October 01, 2019

Microsoft Office 365 Review

Chris Hecox | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Microsoft Office 365 (Cloud)

Overall Satisfaction with Microsoft Office 365

I use a few different apps within Microsoft Office 365, including OneNote, OneDrive, Word, Powerpoint, and Excel. The Office suite provides many applications and tasks that can be tackled, including writing documents, budgeting, storing files, etc.
  • Office does a pretty good job of organizing your files from various applications. I can access these from my hard drive, even though everything can be backed up to the cloud as well.
  • Office gives me lots of options for preparing documents or files. I can type up a word doc, or create a financial spreadsheet for a project, or create a quick presentation.
  • OneNote is a great notetaking tool. With a little finagling, you can also figure out how to exchange these notes and share them with other parties.
  • One noticeable disadvantage with Office is the subscription fee. A huge reason I consistently use software other than Office 365, is because I can do many of the same things for free.
  • I have decided not to pay for the 365 subscriptions, and instead use free apps, so for us, it's saved money.
  • Many clients have sent word .doc files or other similar Office files, and I have to find workarounds to access these without losing formatting, etc.
  • In the worst-case scenarios, this usually means importing the file type into similar software.
I like these applications, but Google does them for free. You can't beat that. I still use OneNote frequently, but for most work, Google is a winner here.
I have not used Microsoft support.

Do you think Microsoft 365 delivers good value for the price?

Not sure

Are you happy with Microsoft 365's feature set?


Did Microsoft 365 live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft 365 go as expected?

I wasn't involved with the implementation phase

Would you buy Microsoft 365 again?


This is a great suite if you are familiar with the 365 ecosystems, or if money isn't a question. For others, it's nice to not have to pay a fee, and still be able to use the same types of applications.