Microsoft Teams is the robust and integrated collaboration platform I have been waiting for.
Chris Carpenter | TrustRadius Reviewer
January 21, 2020

Microsoft Teams is the robust and integrated collaboration platform I have been waiting for.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Microsoft Teams

Microsoft Teams is being used by our entire portfolio and across all operating companies. I work for an operating company within a portfolio of companies for a large holding company, Danaher. At the highest level, we use Teams as a meta collaboration platform for messaging, contextual collaboration as a progression from SharePoint (we still use SharePoint), as a meeting center that replaced Skype and WebEx, and as a cross-OpCo collaboration platform. It is, for us, the early stages of moving from a collaboration model that is primarily SharePoint based to Teams. One of the surprising uses is as an enablement tool for some of the Office 365 tools like Planner.
  • It handles meetings really well--both video and audio.
  • The mobile client is a very nice value add.
  • The ad-hoc SharePoint that can be used in Teams is not integrated under the governance of existing enterprise versions, so users can get confused about what they are using.
  • Integration of Office 365 tools is not fully functional like their standalone instances.
  • It has consolidated our collaboration platforms down to one solution that addresses almost all needs.
  • It has provided a collaboration platform that is as good on mobile as it needs to be.
Microsoft Teams is a clear winner for robustness and for integration. It has the entire Office 365 toolkit in its corner and for an enterprise level solution, it doesn't have many peers, at least at that level of comprehensiveness. There are some peers that might compete well in the communications category, some in the collaborations category, some in the knowledge base category, but none in the overall integration with Office 365, which is what our platform is fully using.
The support we have received has been sufficient. Unlike previous tools, Teams doesn't appear to have the same amount of issues that we are accustomed to. Many of the base technologies in Teams are not particularly new, so new issues haven't surfaced at the rate that they have in the past. When issues have surfaced, though, support has been swift and effective.

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Microsoft Teams go as expected?

Yes

Would you buy Microsoft Teams again?

Yes

Microsoft Teams is particularly well suited for communications - chat, web conference, video conference, and telephony. Teams does a great job of creating some robust ad-hoc contexts for communication (chat + files), and it allows us to communicate across operating companies efficiently and effectively. Teams also is great for integrating (in channel tabs) some of the other Microsoft Office 365 tools like Planner, SharePoint, etc.

Microsoft Teams Feature Ratings

Task Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Mobile Access
10
Search
10
Visual planning tools
10
Chat
10
Notifications
10
Discussions
10
Surveys
10
Internal knowledgebase
10
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
10
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
10
Advanced security features
10
Integrates with Google Drive
Not Rated
Device sync
9