My journey using Miro
Updated January 17, 2024

My journey using Miro

David Cordoba | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

In the organization, Miro is used as a collaborative board, where any kind of exercises have been developed, i.e. Story mapping, visioning, impact mapping, and others, all the participants agree in Miro is an intuitive and easy to use tool that has mitigated the impact of being present during the pandemic. Particularly I use to conduct brainstorming and story mapping.
  • Vote feature: it helps when the team have to take decisions
  • Templates: Offer templates helps to save time during the construction of the board
  • Integration: Have the possibility to integrate with other apps give additional value in order to create a complete collaborative environment
  • Map processes.
  • The desktop app is not fast as the online, is something that can be improved.
  • Auto size/adjust for frames use
  • Organize projects and workshop
  • Save Time
  • Live retrospectives
I have not explored all the potential that Miro offers, but with the few options that I have seen, many of my workshops are more fluently and interactive with the participants. Also received better feedback from them related to the use of the tool, even some of them start to use it. In a few words, I'm really satisfied with the tool.
There are a lot of apps that complement the experience, and this is something positive because it can help to explore the limits that new users have when they face Miro for the first happens to me
Miro is my location's principal Board tool used in Business Analysis Discipline. I could say that is the principal tool in the workshops. Also, it helps the team to map processes and track important details that came up during workshops.
Miro is more versatile, has more components and allow the integration with other apps easily

Do you think Miro delivers good value for the price?


Are you happy with Miro's feature set?


Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?


Some scenarios where Miro is a useful tool from my experience is when I have to develop Workshops on the discovery stage, it helps to have an organized structure and have better outcomes from the activities. Also, the artifacts for agile methodologies complement the progress of the ceremonies in an effective way.

Using Miro

  • Product feature Discovery
  • Retrospectives
  • Process map
  • Slides presentation editor
  • retospectives control
I'm having the opportunity to explore other tools that allow to do almost the same, and there are some improvement opportunities, but besides Miro is still at the top of the whiteboard apps

Evaluating Miro and Competitors

  • Integration with Other Systems
  • Ease of Use
Perform a cost-benefit analysis to understand the overall value that MIRO brings to your organization. Consider not only the initial investment but also ongoing costs, such as subscription fees and potential customization requirements.

Miro Support

I haven't needed to contact support.
Normal support, the app works so well that we don't need premium support
No, I haven't needed support until now

Using Miro

A clean and user-friendly interface contributes to better usability. Users should be able to find and use tools without unnecessary complications. A platform with a smoother onboarding process and easy-to-understand features can enhance usability.
Like to use
Relatively simple
Easy to use
Well integrated
Quick to learn
Feel confident using
  • Diagrams
  • Workshops

Miro Reliability

it is easily accessible and flexible, it allows to improve communication between areas
Always available, and one of the positive things is that the MIRO team always notifies the platform maintenance.
the page loads depending on how big the board is