Miro Review
August 02, 2024

Miro Review

David Quinn | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I manage an innovation group at Baxter international. I have a small team (6 people) who are all experts in their respective fields of electronics, software, AI algorithm development and physiologic sensors. We are in the Health, science and technology division of Baxter. We have used Miro for about 5 years now. My team is distributed all over the east coast so Miro is our go-to tool for real time, group collaboration while brainstorming, discussing next steps and early innovation project task results. since we are an upstream engineering group, our projects are not under design controls yet so we use Miro as a repository for early customer insights related to the project. We also use mind maps to capture and organize and gives us a platform to expand on everything from brainstorming Ideas to customer needs mapping, project milestone planning and strategic planning for our group. Miro is a team favorite tool.

Pros

  • Mind mapping
  • Facilitates Brainstorming with remote employees
  • allows multiple types of media to be placed in the board
  • Virtual stiky notes

Cons

  • Auto-generated test summaries of the Miro board for communucation to stakeholders
  • flow-charting could be easier, lines and arrows can be tough to deal with
  • undo functionality for big changes like auto arrange.
  • It has allowed our team to add remote employees but still work collaboratively
  • I know that Baxter has an enterprise license. Some features that make it very easy for one employee, even if they are remote to be a member of multiple teams without involving IT or a lot of hassles with access.
  • Miro puts the whiteboard back in the virtual meeting
The "normal" setup of Miro and team forming works well and is easy. things arent so smooth with the enterprise version. It's likely that the issues are Baxter IT problems and not a Miro problem. I like the standard (non-enterprise) implimentation best, but that likely is because our IT group locks things down without talking to Miro. again, not Miro's fault.
We do integrate miro with ClickUp on occasion and that was pretty easy. Miro is better in it's own that running inside of ClickUp though. an integration with oneNote would be great if you don't have one already. Maybe you do and I've never gone looking for it. When our projects get more mature, we migrate to a OneNote and/or MS teams repository for project info and documents.
as mentioned previosly, we have a small (6 person) but mostly remote team. we always use the whitboard for collaborative brainstorming within our team and with people on other teams within Baxter. In my opinion, Miro was a real breakthrough for us for facilitating distributed brainstorming sessions. I consider Miro a required tool for us and a game changer for out innovation team
Miro is much easier to use, from a navigation standpoint, Miro really feels like an endless whiteboard that is easy to navigate around. ClickUp has a whiteboard that is a relatively new feature. The click-up board has fewer features than Miro but seems to handle cut and paste of pictures and videos ok. One potential advantage for us with ClickUp is that elements placed on the ClickUp board can be automatically be converted to individual ClickUp tasks, which is nice because we can mind map a project and then automatically turn that mind map into list of ClickUp tasks that have the dependencies from the mind map and the tasks in the list can each be augmented with all of the elements of a CU task like duration, assinee, start date, sub tasks ... However, we still use Miro for collaborative project planning because, as a white board it is feature rich and easier to use. I have not tried ClickUp's Miro integration to see if there is a betterway to work between the 2 programs. For now, we usually maually copy the Miro board elements into ClickUp tasks b/c ClickUp is already engrained in our group's workflow

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

If you have a disperesed technical team and they collaborate on ideas or brainstorm ideas then I think Miro is the best alternative to document and facilitate a collaborative and openly flexible meeting or discussion. Miro is our goto tool for brainstorming when the team members aren't ale to get in the same room. Its a great whiteboard companion to a virtual, working meeting or conference call.

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