Item: Miro
Rating: 10
Author: Glyn Morgan

Overall Satisfaction with Miro

Use Cases and Deployment Scope

Miro is used almost daily to visualize business processes, workflow or data flow relationships, mind maps, and work breakdown with user story maps. Boards can be structured to organize work as individual deliverables, or to include multiple related models and visualizations on a single canvas,

Pros and Cons

Pros

Dynamically drawing and linking objects within a model
Team collaboration on one or more models/boards
Transferring/sharing models to different boards
integration and availability of Apps

Cons

Text formatting - too many clicks to change font/style color alignment
Modifying text/objects within a table - especially grouped objects is difficult
The user story widget only adds items horizontally, vertical stacking (within a release under an Epic) would be very useful.

Return on Investment

Ability to quickly get ideas documented improves productivity
Ability to quickly illustrate relationships among different types of business entities fosters rapid collaboration and consumption
Ability to quickly scope work effort to determine project viability

Implementation Rating

I've been using the product since it was introduced as "RealtimeBoard" and have found its evolution to be relatively painless

Collaboration

As mentioned, I use Miro mainly as an individual contributor visualizing various business models. The times I have used it in a collaborative environment the platform worked very well.

Alternatives Considered

Microsoft Teams, Mural and Figma

Miro has more visualization tools, capabilities, and better ease of use than others I have tried.

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Other Software Used

Microsoft Visio, Affinity Designer, Microsoft Powerpoint, Atlassian Confluence, Atlassian Jira, Azure DevOps Services

Likelihood to Recommend

I use Miro mostly as a single contributor, I can develop models quickly for use in other applications - i.e., develop a process model in Miro and clip it as an image for a PowerPoint presentation.

I have also used Miro as a team collaboration tool which works extremely well for remote/distributed teams.

I have also made extensive use of photographing hand written stickies in group workshop sessions and converting them on a Miro board for further organization and distribution to team participants

Comments

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Miro helps me to get work done faster!