Item: monday.com
Rating: 10
Author: Antonino Brocco

Use Cases and Deployment Scope

I use a different group of deals and I can have a clear map of my clients just by opening the monday.com dashboard. Every deal has a line with a short "to-do" so I don't need other agendas. I read all to-dos deciding in real-time what's more important, urgent, or other priorities. After reading monday.com and keeping it open on the browser, I can give specific skills to my workmates in a very few seconds. If they don't remember the status of that job, I need only to read the notes I added in progress, just one click.

Pros and Cons

Clear schematization of a long list of legal practices.
Fast upgrading in one line of status of each practice.
It keeps an excellent storyline of every work status.
It's always available, so I rarely print a recap, just open it on my phone.
It shares news or upgrades without difficulty..

In my case, more visibility to the idea of "next step" in front of you. Maybe a color to the characters.

Return on Investment

Increased accuracy in deadlines.
More completeness reporting to clients.
Less errors in coordinating different legal roles.
Fastness in knowing what to do, today, tomorrow and in any weak point.

Usability

Monday.com is highly usable, easy to understand, and so fast to start with. I created all deals and groups of deals in some hours, including a lot of legal practices I need to keep under control in one glimpse. I stopped to search between piles of folders, paper columns, and so on. I just open the dashboard and roll it up and down to find the name I need. Just some seconds instead of minutes. If you apply this on a set of tens of practices every day, monday.com's usability is the key to saving hours at work.

Support Rating

Until now I did not need support. This is the best feedback I can give to your support!

Reliability & Availability

My workmates and I keep it on an open window on browser all the day. It impacts so much that we have it constantly on display, like Outlook mail or similar as traditional online tools.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

Other Software Used

Microsoft 365 Business Premium, Canva, Adobe Acrobat Reader DC, McAfee Advanced Threat Defense, Google Drive, Microsoft Teams, Skype

Likelihood to Recommend

Monday.com is the best tool I have used until now to have a complete vision of my legal practices. Legal practices need little updates constantly. Not graphics, not attachments, just to be very precise with names, dates, deadlines. Monday.com gives it in a perfect way. Creative works I think they have a complex structure with more graphics projects, so they usually cannot be easily handled with a tool.

Try to forget something and you will fail

Overall Satisfaction with monday.com