Outreach Review
April 10, 2025

Outreach Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Outreach

Outreach creates automation for my emails. On a daily basis Outreach sends dozens of emails for me without me thinking about it. My management set up the different steps, but now all I need to do is select the sequence, and over the coming days the customer will be touched by email and optionally calls.
Great time saver.

Pros

  • Automatic Emails
  • Insight
  • Reports
  • Puts hours back in my day
  • Gives insight in to past contacts
  • Integration with salesforce smoother
This would be very scalable for any business. I don't know the price structure, but I could see, if it puts 5 hours back in to your week then it likely pays for itself very quickly. Not having experienced the setup, or seen the pricing, I can't give too much insight in to this topic.
I've not utilized any of the AI capabilities.
I see tremendous value.

Do you think Outreach delivers good value for the price?

Not sure

Are you happy with Outreach's feature set?

Yes

Did Outreach live up to sales and marketing promises?

Yes

Did implementation of Outreach go as expected?

I wasn't involved with the implementation phase

Would you buy Outreach again?

Yes

It has a lot of capabilities. I don't even use it for everything is has. Fantastic cadences/sequences. It's worth taking it further than how much I use it. My teammates use it for Automatic calling, and my customers say good things about it too. Integrates great with RingCentral Saas

Using Outreach

500 - Email and call automation
50 - I dont know the exact number. But support team and managers.
  • Automation
  • Email consistency
  • Reports
  • Time back
  • Reports
  • Insight in to past contact
  • Automate AI
  • Automate SMS
  • Automate calling better
It's been overall very positive. Lots of capability. Much of this is still untapped.

Comments

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