Amazordinary
Overall Satisfaction with Parallels Remote Application Server
Parallels RAS is used by all organizations. RAS has solved the deployment of client applications on local and remote end-users PCs and reduced the support requests on the IT department.
- Easy to deploy and manage.
- Simple licensing model.
- MSP cloud console to manage multi tenants.
- Partner with Google Cloud platform.
- Reduced the time of technical support.
- RAS Clients can work on low hardware specs and save the cost of hardware and OS upgrades.
- Citrix Virtual Apps (formerly XenApp) and Remote Desktop Services
Easy to deploy with good scalability and infrastructure requirements.
We don't use VDI, only application virtualization.
We have enabled HTML5 for some managers to access remotely through their iPads.
We are using Hyper-V in our organization.
Security and data protection is the top priority for all businesses. SSL and MFA have helped the organization to comply with ISO requirements.
Do you think Parallels Remote Application Server (Parallels RAS) delivers good value for the price?
Yes
Are you happy with Parallels Remote Application Server (Parallels RAS)'s feature set?
Yes
Did Parallels Remote Application Server (Parallels RAS) live up to sales and marketing promises?
Yes
Did implementation of Parallels Remote Application Server (Parallels RAS) go as expected?
Yes
Would you buy Parallels Remote Application Server (Parallels RAS) again?
Yes
Using Parallels Remote Application Server
1000 - Insurance, retailers, Accounting, Service Providers
3 - IT support, service desk
- Virtualizing applications
- Secure RDP to local PCs
- publishing of legacy applications on newer OS
- Publishing applications from remote PCs
- Publish Folders and Files
- Virtualize Linux based applications
- Install RAS SGW, PUB, RDSH on Linux servers
Evaluating Parallels RAS and Competitors
Not Sure
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
- Vendor Reputation
No comments
Parallels RAS Implementation
- Implemented in-house
Change management was minimal
- Didn't face issues
Parallels RAS Training
Configuring Parallels RAS
No - we have not done any customization to the interface
No - we have not done any custom code
Parallels RAS Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Support understands my problem Support cares about my success | None |
We had a case with support to install Parallels Client on HO thin Clients and the support team provided us with a customized script that did the job.
Using Parallels RAS
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | Requires technical support |
- Installing the system and adding roles
- Installing and configuring the HALB
- Publishing applications, Folders, etc...
- Filter based on MAC addresses
Yes - They provide a Mobile UI for Parallels Client