TrustRadius
Paycom is the most efficient, innovative and trustworthy resource for our payroll and human resource needs.
https://www.trustradius.com/hr-managementPaycomUnspecified6.9120101
Jeanean South, MA, CFRE profile photo
July 14, 2017

Paycom is the most efficient, innovative and trustworthy resource for our payroll and human resource needs.

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Paycom

Paycom is the most efficient, innovative and trustworthy resource for our payroll and human resource needs.

Our most valuable asset are our employees. For a payroll and benefits administrator, Paycom puts customer first in taking care of employees with efficiency and protects our business in the ever-changing world of government regulations and taxes. The employees love Paycom because they have access to their account 24/7 for their own peace of mind as well as great tools such as vacation requests and proof of income verification when they are making exciting life changes such as buying a car or house.

Thankfully our payroll taxes, healthcare regulations, and complicated government reporting is all handled by Paycom, providing the assurance that our business is 100% compliant.

With Paycom, doing payroll and implementing benefits such as vacation accruals, pension plan contributions, and health benefits is very simple to administer freeing up time to focus on our organization’s growth.

When adding a new feature or benefit, Paycom’s customer service is amazing! Our professional account representative is friendly, helpful and efficient. Paycom is also continually providing great training and updates on new features that are available. In a quick minute or two, I have learned valuable information on how Paycom is doing even more to stay ahead of client’s needs and wants by continuing to be innovative and an invaluable resource. Paycom has been the best company decision for us!
  • Talent Acquisition
  • Paycom provides a single system of record that does everything with cloud-based convenience. They provide tools for the entire employee life cycle. I can automate processes, gain workforce insight, and improve communication and accountability while reducing exposure to employment law violations.
  • Time and Labor Management
  • Paycom makes it easy to controlling labor costs, reducing time theft and eliminating errors in payroll.
  • Payroll
  • Paycom makes it simple to pay employees on time and accurately with expert solutions to every scenario.
  • Talent Management
  • Paycom links performance and compensation, which increased our employee satisfaction and retention! In Paycom’s all-in-one system, I have been able to implement fair and consistent compensation plans where performance directly impacts reward.
  • HR Management
  • With Paycom, we can automate processes, gain workforce insight, improve communication and accountability while reducing exposure to employment law violations. This has built a business culture that drives employee satisfaction, human capital efficiency and performance.
  • I have nothing negative to say about Paycom!
  • Paycom helps us make every dollar count to sustain and improve the success of our organization. With our budgetary restrictions and time restraints, everyone wears multiple hats to get the job done. Paycom offers cost-effective payroll and human capital tools in one easy-to-use application.
Paycom is the #1 HR/Payroll company!
Paycom is a solution for the whole life cycle for the employees and company!

Paycom Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Support for external payroll vendors
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Tracking of all physical assets
10
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Create succession plans/pools
10
Candidate ranking
10
Candidate search
10
Candidate development
10
New hire portal
10
Manager tracking tools
10
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

Using Paycom

12 - Paycom is the most efficient, innovative and trustworthy resource for our payroll and human resource needs.

Our most valuable asset are our employees. For a payroll and benefits administrator, Paycom puts customer first in taking care of employees with efficiency and protects our business in the ever-changing world of government regulations and taxes. The employees love Paycom because they have access to their account 24/7 for their own peace of mind as well as great tools such as vacation requests and proof of income verification when they are making exciting life changes such as buying a car or house.

Thankfully our payroll taxes, healthcare regulations, and complicated government reporting is all handled by Paycom, providing the assurance that our business is 100% compliant.
3 - With Paycom, doing payroll and implementing benefits such as vacation accruals, pension plan contributions, and health benefits is very simple to administer freeing up time to focus on our organization’s growth.
  • Time & Labor Management
  • Talent Management & Acquisition
  • Payroll & HR Management
  • Paycom is limitless in the unexpected and innovative ways they serve their clients. Every month a new feature is unveiled!
  • Our organization will be using Paycom forever!
  • When adding a new feature or benefit, Paycom’s customer service is amazing! Our professional account representative is friendly, helpful and efficient. Paycom is also continually providing great training and updates on new features that are available. In a quick minute or two, I have learned valuable information on how Paycom is doing even more to stay ahead of client’s needs and wants by continuing to be innovative and an invaluable resource.
Paycom has been the best company decision for us!

Evaluating Paycom and Competitors

No - Manual checks
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
  • Vendor Reputation
  • Existing Relationship with the Vendor
  • Positive Sales Experience with the Vendor
  • Analyst Reports
  • Third-party Reviews
Many current Paycom clients provided tremendously positive reviews about Paycoms expertise and efficiency in payroll and HR management support.
Implement Paycom sooner!

Paycom Implementation

Implementing Paycom as our trusted HR/Payroll management company was extremely effortless and the transition was seamless.
  • Vendor implemented
Paycom implemented the system for us.
No - Implementation was super easy. It was done in less than a day.
  • No issues were encountered during implementation.

Paycom Support

The Paycom support team always exceeds my expectations in their timely, skillful and efficient assistance!
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No - Paycom's support is premium! When adding a new feature or benefit, Paycom’s customer service is amazing! Our professional account representative is friendly, helpful and efficient.
No - If I have questions, Paycom's support team have been amazing!
There are too many times to count! Paycom has been exception during the on-boarding process for new employees, transitioning employees, and updating and adding employee benefits.

Using Paycom

Paycom is exceptionally user friendly!
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Everything!
  • Human Resource Benefits
  • Payroll Services
  • Government Reporting
  • Employee Self-Service
  • Much More!
Yes - Paycom provides an exceptional mobile interface recognizing that most of us are on our phones much more than we are on our computers.