Paycom Payroll and HR Solutions
May 16, 2022

Paycom Payroll and HR Solutions

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

I use Paycom to process our agency's payroll. I also use it for recruiting purposes. I run various reports from Paycom to perform reconciliations, including but not limited to benefit reconciliations and tax reconciliations. I use Paycom to provide staff with their year-end tax forms. All staff at our agency use Paycom to record their time and attendance.
  • Reporting
  • Benefits
  • HR and Payroll integration
  • Customer service
  • Report formating
  • Custom forms
  • Saved time for payroll and HR with offering the employee portal to all staff.
  • Saved paper since we converted to electronic time and attendance.
  • Ease of access for all paystubs and tax forms from all years with Paycom in employee portal.
Paycom has more features and better integration from BenefitMall PayFocus. I used BenefitMall at another agency for several years and found the reporting feature very limited. The time and attendance were a separate portal. The integration of benefits into payroll required different software to sync the changes into payroll.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycom go as expected?

I wasn't involved with the implementation phase

Would you buy Paycom again?

Yes

Paycom is well suited to processing your agency's standard biweekly payroll. If your agency does not have unique/difficult benefits or retirement plans, then Paycom is good at processing payroll. There are workarounds for those issues that make payroll processing more cumbersome, but Paycom can still accommodate unique/difficult plans if you work with your client specialist and make your needs clear.

Paycom Feature Ratings

Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
6
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
9
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
8
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
9
Update personal information
9
View job history
8
View company policy documentation
9
Employee recognition
9
Report builder
8
Pre-built reports
9
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
8
New hire portal
8
Manager tracking tools
8
Individual goal setting
8
Performance tracking
8
Job Requisition Management
8
Company Website Posting
8
Job Search Site Posting
8
Duplicate Candidate Prevention
7
Applicant Tracking
8
Notifications and Alerts
7