Elevate your HR team's performance by choosing Paycom
November 23, 2024

Elevate your HR team's performance by choosing Paycom

Kristi Roney | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We use Paycom for tracking employee demographics, benefits, payroll, and other documentation. It has been a wonderful enhancement to our business processes. The reporting features are phenomenal. The timecard recordkeeping is easy to navigate and our payroll processing time has been radically reduced. Paycom is a friendly and efficient management tool that we use daily.

Pros

  • Paycom will find a solution. Our attendance tracking isn't simple, but Paycom found a way to integrate our unique process into their design.
  • Government and compliance tracking is integrated with the entire system. You can track all ACA, FMLA, Workplace Injuries, COBRA, Unemployment, Training, and more in the same place that you track payroll and benefits. The entire system flows together seamlessly. We were able to combine 3 other programs into one when we switched to Paycom.
  • Employees appreciate the Paycom app. They can complete onboarding, trainings, benefit enrollment, check PTO balances, request PTO, view their timecards and pay history all in one place. They especially enjoy the ability to clock in/out on their mobile devices.

Cons

  • It would be nice to be able to enter an employee's past pay history (prior to Paycom) for easier recordkeeping.
  • Our employees are more confident with our payroll process due to Paycom's ability to allow them to see their timesheets, payroll information, W-2s, benefits, deductions and other information all in one secure place.
  • Paycom's reporting features are top notch. You can choose from a multitude of various "done for you" reports, customize each of them, or build your very own to get exactly what you want. This is extremely helpful for month-end and year-end reporting, government report requirements, benefit audits, and even census reporting to obtain quotes from benefit providers. Paycom reporting has saved me hours and hours of work, in a simple click.
  • Tracking time-off, employee documents, benefit changes, 401k eligibility, contribution history, performance history, as well as FMLA and other leaves of absence have never been easier. You can integrate several different programs into one user-friendly portal with Paycom.
  • The Paycom app allows employees to clock in and out, which reduces congestion at the time-clock before and after each shift.
Implementation with Paycom was so much easier than I anticipated. Most of the information was uploaded via Excel spreadsheets that I either downloaded from our previous payroll provider or that I put together myself. I'm grateful for the expertise of my designated implementation team and the amount of time they devoted to the smooth transition. Their guidance was much appreciated. The customer service was outstanding after we went live and I still had questions. Our designated specialist still checks in every couple of months to see if we need anything or have any issues, and we have been with Paycom since 2019.
Paycom is very user-friendly. Managers can review and approve employee timecards easily. The entire HRIS system allows information to flow together seamlessly. Your general ledger is tailored to your payroll and reporting needs. You no longer need multiple systems, you can do everything you need to do (employee related) in one solid system. Paycom is an exceptional and extremely vital tool for our company. I will recommend Paycom to every employer I work with.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

The system contains a vast amount of information, and the entire thing flows seamlessly from one form to the next. When you set things up properly, you can automate several other entries to be updated by just changing one piece of data. The system speeds up your own processes and can reduce your workload in an instant.

Paycom Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Succession Planning ()
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
10.0
Individual goal setting
10
Performance tracking
10
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

Comments

  • Katie Tubbs | TrustRadius Reviewer
    Katie Tubbs
    (Vendor Representative) commented a year ago
    Kristi, we are thrilled to read your review! It’s rewarding to hear how Paycom's HR software has helped your organization radically reduce time spent on payroll processing. We’re glad to hear that our team was supportive and ensured implementation was seamless. Thank you for the 5-star review!

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