From Transition to Transformation
January 02, 2024

From Transition to Transformation

Walter Reyes, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

All things Payroll and Benefits Administration, ensuring that multi-State Tax deduction compliance is handled for all work locations of a hybrid workforce. Talent acquisition, from opening requisitions and managing our workforce and people budget needs, to compliantly onboarding and ensuring employees have a seamless experience on the Paycom platform. Enabling mobile Time & Attendance Management for all users (managers and employees) to approve PTO and paychecks in a timely manner. A fully customized Performance Management process, that finally sit together with a Pay system, thus linking Pay & Performance under one system that drives greater transparency for all colleagues.
  • Customer Support- Jaco Lau and Jeff Sullins have been highly responsive to all of our needs and customizations
  • Customization capabilities - we have had to build an End-To-End performance management system that now fits and meets our needs
  • Functionality - the tools and intuitive use of Paycom makes for a great user-experience. Our employees are already embracing it and have expressed gratitude for moving to this new platform.
  • Sales to Implementation hand-off was not seamless.
  • To be determined - we have only just migrated to Paycom in June of 2023, and the full implementation is just happening now.
By far, comparable to Workday, but built for smaller-sized organizations; however, capabilities are on par.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Overall, the implementation was a huge success. The teamwork and collaboration along the process of building and customizing the capabilities were of high-caliber. The implementation team that includes Jaco, Jeff and Anna Melaragni have been impressive; they are highly responsive and knowledgeable.

Paycom Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Report builder
10
Pre-built reports
10
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
New hire portal
10
Manager tracking tools
10
Individual goal setting
10
Performance tracking
10
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10